Privacy Policy

Last updated: June 15, 2026

This Privacy Policy explains how Emmeri (“Emmeri”, the “Site”, “we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal information when you visit emmeri.com, use our services, make a purchase, contact us, or otherwise interact with our online store.

This Privacy Policy applies to customers and website visitors in the United States (US), United Kingdom (UK), and France (FR).

For the purposes of this Privacy Policy, “you” and “your” means you as the customer, website visitor, account holder, or other individual whose personal information we process in connection with our Services.

Please read this Privacy Policy carefully. By accessing or using our Site or Services, you acknowledge that your personal information may be collected, used, stored, processed, and disclosed as described in this Privacy Policy and in accordance with applicable law.

1. Who We Are

Emmeri is an online fashion store operated from the Netherlands. We offer selected fashion products through our online store to customers in the United States, United Kingdom, and France.

Store Name: Emmeri
Chamber of Commerce Number: 73910582
Website: emmeri.com
Address: Vogt 21, 6422 RK Heerlen, Netherlands
Email: info@emmeri.com
Phone: +31 6 17 24 59 18

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CET/CEST)

We aim to respond to customer service and privacy-related inquiries within approximately 1–2 business days.

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business operations, website functionality, service providers, legal requirements, or privacy practices.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to remain informed about how we collect, use, and protect your personal information.

3. What Personal Information We Collect

The personal information we collect depends on how you interact with our Site and Services.

Information You Provide Directly to Us

• Contact information: such as your name, email address, telephone number, billing address, and shipping address.
• Order information: such as products purchased, order numbers, payment confirmations, delivery information, return or exchange requests, and customer service correspondence.
• Account information: such as your username, password, account preferences, and information used for account security if you create an account.
• Customer support information: including messages, questions, complaints, requests, and other information you provide through email, forms, or other communication channels.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically about your device and how you interact with our website.

This may include:

• IP address
• Browser type and browser version
• Device type and operating system
• Pages viewed and time spent on the Site
• Referral or traffic sources
• Shopping-cart and checkout activity
• General location information derived from your IP address
• Information collected through cookies, pixels, tags, and similar technologies

Information Received From Third Parties

We may also receive personal information from trusted third parties that help us operate our business, including:

• Shopify, which powers our online store
• Payment processors and financial institutions
• Shipping carriers and fulfillment partners
• Analytics providers
• Advertising and marketing partners
• Customer service and technology providers

4. How We Use Your Personal Information

We may use your personal information for the following purposes:

• Processing and fulfilling orders: including payment processing, order confirmation, shipping, delivery, returns, exchanges, and customer service.
• Communicating with you: including responding to inquiries, sending order updates, providing delivery information, and handling returns or complaints.
• Improving our Site and Services: including analyzing website performance, understanding customer behavior, improving our product selection, and enhancing the shopping experience.
• Marketing and advertising: including sending promotional communications where permitted by law and displaying advertisements that may be relevant to you.
• Security and fraud prevention: including detecting, investigating, and preventing fraudulent, unauthorized, abusive, or unlawful activity.
• Legal and regulatory compliance: including complying with applicable laws, regulations, tax obligations, legal requests, and enforcing our rights, agreements, and policies.

5. Payment Information

Payments made through our Site are processed securely through Shopify Payments and supported payment providers.

We do not store your complete credit card or payment-card details on our own systems.

Depending on availability at checkout, we may accept:

• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• Shop Pay

Orders are generally charged in the currency assigned to the customer's delivery market:

• United States: United States Dollars (USD / $)
• United Kingdom: British Pounds Sterling (GBP / £)
• France: Euros (EUR / €)

The applicable currency and final amount will be displayed at checkout before you complete your purchase.

Shopify Payments and other supported payment providers may collect and process information necessary to complete your transaction, including payment information, billing details, authentication information, and fraud-prevention data.

Their processing of your personal information is subject to their own applicable privacy and security practices. For additional information, you can review Shopify's Privacy Policy.

6. Cookies and Tracking Technologies

Like many online stores, Emmeri uses cookies, pixels, tags, and similar tracking technologies to operate, protect, analyze, and improve our Site.

These technologies may help us:

• Remember your preferences
• Keep products in your shopping cart
• Provide important website functionality
• Understand website traffic and usage
• Measure advertising performance
• Provide relevant advertising
• Detect suspicious or fraudulent activity

Where required by applicable law, you will be provided with options regarding the use of non-essential cookies through our cookie consent or privacy settings.

You may adjust your cookie preferences through the available cookie settings on our website.

Our store is powered by Shopify. More information regarding cookies used by Shopify is available through Shopify's Cookie Policy.

You may also remove or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of the Site and may prevent some features from operating correctly.

Depending on your location, including whether you are located in the United States, United Kingdom, or France, you may have additional rights regarding tracking technologies, personalized advertising, targeted advertising, or data sharing.

For privacy-related requests, contact us at info@emmeri.com.

7. How We Disclose Personal Information

We may disclose personal information to trusted third parties where reasonably necessary to operate our business, provide our Services, fulfill orders, protect our Site, comply with legal obligations, or protect our legal rights.

These parties may include:

• Shopify and other technology providers
• Payment processors and financial institutions
• Shipping carriers and fulfillment partners
• Customer service providers
• Analytics providers
• Advertising and marketing partners
• Professional advisors, including legal, financial, tax, and accounting advisors
• Government authorities, regulators, courts, or law enforcement where required or permitted by law
• Parties involved in a business transaction such as a merger, acquisition, restructuring, financing, or sale of assets

We do not sell your personal information to third parties for money.

However, certain advertising, analytics, or tracking activities may be considered a “sale,” “sharing,” or use for “targeted advertising” under certain privacy laws.

8. Categories of Personal Information Disclosed

9. Sensitive Personal Information

We do not intentionally collect sensitive personal information unless it is reasonably necessary to provide our Services, comply with legal obligations, prevent fraud, or you voluntarily provide such information to us.

We do not intentionally use or disclose sensitive personal information for the purpose of inferring characteristics about you.

10. Sale or Sharing of Personal Information

Emmeri does not sell personal information for money.

However, certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” broadly enough to include certain advertising, analytics, or tracking activities.

Where applicable law gives you the right to do so, you may opt out of:

• The sale of personal information
• The sharing of personal information
• Certain forms of targeted or cross-context behavioral advertising

To submit an opt-out request, contact info@emmeri.com with the subject line “Privacy Opt-Out Request”.

You may also use available privacy or cookie settings on our website to manage applicable tracking preferences.

11. Your Privacy Rights

Depending on your location and the applicable law, you may have certain rights regarding your personal information.

These rights may include:

• Right of access: the right to request information about the personal information we hold about you.
• Right to correction: the right to request correction of inaccurate or incomplete information.
• Right to deletion: the right to request deletion of certain personal information.
• Right to data portability: the right to receive certain information in a structured and commonly used format where applicable.
• Right to restriction: the right to request restriction of certain processing.
• Right to object: the right to object to certain processing activities where applicable.
• Right to opt out: the right to opt out of certain targeted advertising, sale, or sharing activities where applicable.
• Right to withdraw consent: where processing is based on consent.
• Right to appeal: where applicable, the right to appeal certain decisions relating to your privacy request.
• Right to non-discrimination: the right not to receive unlawful discriminatory treatment for exercising an applicable privacy right.

If you are located in the United Kingdom, you may have additional rights under applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR).

If you are located in France, you may have rights under the EU General Data Protection Regulation (GDPR).

To exercise an applicable privacy right, contact us at info@emmeri.com.

Please include your name, email address, the nature of your request, and any information reasonably required to verify your identity.

We aim to respond to privacy requests within approximately 30 days, subject to the time period permitted or required under applicable law.

12. California Privacy Rights (CCPA / CPRA)

If you are a California resident and the applicable legal requirements are met, you may have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

Your applicable California privacy rights may include:

• Right to Know: You may request information regarding the categories and specific pieces of personal information we have collected about you, the purposes for collection and use, and applicable categories of recipients.
• Right to Delete: You may request deletion of certain personal information, subject to applicable legal exceptions.
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt Out: You may opt out of applicable sale or sharing of personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: Where applicable, you may have a right to limit certain uses or disclosures of sensitive personal information.
• Right to Non-Discrimination: We will not unlawfully discriminate against you for exercising an applicable privacy right.

To exercise an applicable California privacy right, contact info@emmeri.com using the subject line “California Privacy Request”.

We may need to take reasonable steps to verify your identity before processing your request.

We do not sell personal information of California residents for money.

We also do not have actual knowledge that we sell or share personal information of individuals under 16 years of age.

13. Nevada Privacy Rights

If you are a Nevada resident, you may have the right to opt out of certain sales of covered personal information under applicable Nevada privacy law.

We do not currently sell personal information as defined under applicable Nevada law.

To submit a Nevada privacy request, contact info@emmeri.com with the subject line “Nevada Privacy Request”.

14. Marketing Communications

If you receive promotional emails from Emmeri, you may unsubscribe at any time by using the unsubscribe link included in those communications or by contacting info@emmeri.com.

Even if you unsubscribe from promotional communications, we may still send you transactional or service-related communications, including:

• Order confirmations
• Payment notifications
• Shipping and delivery updates
• Return or refund updates
• Account or security communications
• Other non-promotional customer service communications

15. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include encrypted connections, secure payment processing, access controls, and security measures provided through Shopify and our trusted service providers.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials and password.

If you believe your personal information or account has been compromised, please contact us promptly at info@emmeri.com.

16. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide our Services
• Process and fulfill orders
• Manage returns, exchanges, and refunds
• Provide customer service
• Comply with legal, accounting, and tax obligations
• Resolve disputes
• Prevent fraud and abuse
• Enforce our agreements and policies
• Maintain legitimate business records

The exact retention period will depend on the type of information, purpose of processing, applicable laws, accounting requirements, and contractual obligations.

Certain business and financial records may need to be retained for up to 7 years in accordance with applicable Dutch record-keeping requirements.

17. International Data Transfers

Emmeri is operated from the Netherlands and works with service providers that may operate in multiple countries.

As a result, personal information may be transferred to, stored in, or processed in countries including the Netherlands, United States, United Kingdom, France, and other countries where our trusted service providers operate.

Where required by applicable law, we take appropriate measures designed to protect personal information transferred internationally, including measures required under the EU GDPR and UK GDPR.

18. Third-Party Websites and Links

Our Site may contain links to websites or online platforms operated by third parties.

If you follow a third-party link, we encourage you to review that third party's privacy policy, terms, cookie practices, and security measures.

Emmeri is not responsible for the privacy, security, content, or practices of third-party websites or services that we do not operate or control.

19. Children's Privacy

Our Site and Services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact info@emmeri.com.

We will take reasonable steps to review and address the request as appropriate.

We do not have actual knowledge that we sell or share personal information of individuals under 16 years of age.

20. Complaints

If you have a complaint regarding how Emmeri processes your personal information, please contact us first at info@emmeri.com.

We will make reasonable efforts to investigate and respond to privacy-related complaints.

If you are located in France or elsewhere in the European Economic Area (EEA), you may also have the right to lodge a complaint with an applicable data protection authority.

In France, the relevant authority is the Commission Nationale de l'Informatique et des Libertés (CNIL).

As Emmeri is operated from the Netherlands, you may also contact the Autoriteit Persoonsgegevens (AP) at autoriteitpersoonsgegevens.nl.

If you are located in the United Kingdom, you may have the right to lodge a complaint with the Information Commissioner's Office (ICO).

If you are located in the United States, applicable state privacy laws may also permit you to contact your state attorney general or other relevant privacy regulator.

21. Contact Information

If you have questions regarding this Privacy Policy, wish to exercise an applicable privacy right, submit a privacy request, or make a privacy-related complaint, please contact us:

Store Name: Emmeri
Chamber of Commerce Number: 73910582
Address: Vogt 21, 6422 RK Heerlen, Netherlands
Website: emmeri.com
Email: info@emmeri.com
Phone: +31 6 17 24 59 18

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CET/CEST)

We aim to respond to customer service and privacy-related inquiries within approximately 1–2 business days.