Do Not Sell My Personal Information

Last updated: June 8, 2026

At Emmeri, we respect your privacy and want you to clearly understand the choices and rights available to you.

Emmeri is operated from the Netherlands and serves customers in the United States, United Kingdom, and France.

This page explains how you can request access to your personal information, ask us to correct or delete it, manage marketing communications, and make choices regarding advertising, cookies, and certain uses or disclosures of your personal information.

For complete information about what personal information we collect, how we use it, how long we retain it, and with whom it may be shared, please review our Privacy Policy.

1. Your Privacy Rights

Depending on your location and the privacy laws that apply to you, you may have some or all of the following rights:

  • Right to Know or Access: You may request information about the personal information we hold about you and, where applicable, request a copy.
  • Right to Correction: You may ask us to correct personal information that is inaccurate, incomplete, or outdated.
  • Right to Deletion: You may request deletion of certain personal information, subject to applicable legal exceptions.
  • Right to Opt Out of Sale or Sharing: Where applicable under U.S. state privacy law, you may request that we stop certain sales or sharing of personal information, including certain activities involving cross-context behavioral advertising.
  • Right to Object to Direct Marketing: If you are located in the United Kingdom or France, you may have the right to object to the processing of your personal information for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on your consent, including certain cookies or marketing activities, you may withdraw that consent.
  • Right to Restrict Processing: Depending on applicable law, you may request that we restrict certain processing of your personal information.
  • Right to Data Portability: You may have the right to receive certain personal information in a structured, commonly used, and machine-readable format.
  • Right to Limit Certain Uses of Sensitive Personal Information: Where applicable, you may have the right to limit specific uses or disclosures of sensitive personal information.
  • Right to Appeal: Certain privacy laws may give you the right to appeal a decision we make regarding your privacy request.
  • Right to Non-Discrimination: Where applicable, we will not unlawfully discriminate against you for exercising an applicable privacy right.

Privacy rights, procedures, and exceptions differ depending on your location. We assess each privacy request according to the law that applies to that request.

2. How We Use Your Personal Information

We may use personal information for purposes including:

  • Processing, fulfilling, and delivering orders to customers in the United States, United Kingdom, and France.
  • Providing customer support and managing returns, refunds, exchanges, complaints, and other customer service requests.
  • Processing payments through our payment processors and supported payment services.
  • Sending transactional communications, including order confirmations, payment notifications, shipping updates, and tracking information.
  • Maintaining and improving our website, products, services, and customer shopping experience.
  • Detecting and preventing fraud, unauthorized transactions, security incidents, and misuse of our Services.
  • Marketing and advertising, where permitted by applicable law and consistent with your privacy preferences.
  • Complying with legal obligations, including applicable tax, accounting, consumer protection, and privacy requirements.

We may disclose personal information to trusted service providers that help us operate our business, including Shopify, payment providers, fulfillment partners, delivery carriers, customer support providers, analytics providers, advertising partners, and other technology providers.

For further details regarding how we collect, use, disclose, and protect personal information, please review our Privacy Policy.

3. Advertising & Cookie Choices

Emmeri does not sell your personal information for money.

However, certain privacy laws use broader definitions of terms such as “sale,” “sharing,” “targeted advertising,” or “cross-context behavioral advertising”. These definitions may include certain advertising, analytics, or tracking activities.

Where applicable, you may have the right to opt out of these activities.

You can submit an opt-out request by contacting us at info@emmeri.com.

You may also use the cookie or privacy settings available on our website to manage your choices regarding non-essential cookies and tracking technologies.

Where required by applicable law, non-essential cookies will not be used until the necessary consent has been obtained.

4. Marketing Communications

If you receive marketing or promotional emails from Emmeri, you may unsubscribe at any time by:

  • Using the unsubscribe link included in the marketing email; or
  • Contacting us at info@emmeri.com.

Withdrawing consent or opting out of promotional communications does not prevent us from sending necessary non-promotional communications relating to:

  • Your orders
  • Payments
  • Shipping or delivery
  • Returns and refunds
  • Account security
  • Customer service requests

5. How to Exercise Your Privacy Rights

To submit a privacy request, please contact us at info@emmeri.com.

To help us identify and process your request, please include:

  • Your full name
  • The email address associated with your order or account
  • The privacy right or choice you wish to exercise
  • Your order number, where relevant and available

We may request additional information where reasonably necessary to verify your identity and protect your personal information against unauthorized requests.

We will only request information that is reasonably necessary for verification and handling of your privacy request.

6. Response Times

We will respond to privacy requests within the period required by applicable law.

Where possible, we aim to respond within approximately 30 days.

Certain laws may allow or require a different response period depending on the jurisdiction, complexity of the request, verification requirements, or other circumstances.

If additional time is permitted and required, we will provide any notification required under applicable law.

7. Identity Verification

Before providing access to, correcting, or deleting personal information, we may need to take reasonable steps to verify that the request was submitted by:

  • The individual to whom the information relates; or
  • An appropriately authorized representative acting on that individual's behalf.

Verification helps us prevent unauthorized access, fraudulent deletion requests, identity theft, and improper disclosure of personal information.

8. Authorized Representatives

Where applicable law permits, you may authorize another person to submit a privacy request on your behalf.

We may request reasonable evidence that the representative is authorized to act for you and may also take steps to verify your identity directly where permitted or required by law.

9. Requests We May Be Unable to Fulfill

Certain privacy rights are subject to legal exceptions. This means we may not always be able to fully comply with a request.

For example, we may need to retain certain personal information where reasonably necessary to:

  • Complete an order or transaction
  • Process a return or refund
  • Maintain legally required accounting or tax records
  • Prevent fraud or abuse
  • Protect legal rights
  • Resolve disputes
  • Comply with legal or regulatory obligations

Where required by applicable law, we will explain why a request has been denied or only partially fulfilled.

10. United Kingdom & France Privacy Rights

Customers and website visitors in the United Kingdom may have rights under the UK General Data Protection Regulation (UK GDPR) and other applicable UK data protection laws.

Customers and website visitors in France may have rights under the EU General Data Protection Regulation (GDPR) and applicable French data protection law.

These rights may include, where applicable:

  • Access
  • Correction
  • Erasure
  • Restriction of processing
  • Data portability
  • Objection to certain processing
  • Withdrawal of consent
  • Objection to direct marketing

You may exercise an applicable right by contacting info@emmeri.com.

11. United States Privacy Rights

Depending on your state of residence and whether an applicable state privacy law applies to our processing activities, you may have additional privacy rights.

These may include rights relating to:

  • Access or knowledge
  • Correction
  • Deletion
  • Data portability
  • Opting out of certain sales or sharing
  • Opting out of targeted advertising
  • Limiting certain uses of sensitive personal information
  • Appealing certain privacy decisions

Applicable rights vary by state and are subject to relevant legal requirements and exceptions.

12. Complaints

If you have a concern regarding how Emmeri handles your personal information or privacy request, please contact us first at info@emmeri.com.

We will make reasonable efforts to review and address your concern.

Depending on your location, you may also have the right to lodge a complaint with an applicable privacy or data protection authority.

13. Contact Information

If you have a question regarding your privacy rights, wish to submit a privacy request, or simply want more information about how Emmeri handles personal information, please contact us:

Store Name: Emmeri
Chamber of Commerce Number: 73910582
Address: Vogt 21, 6422 RK Heerlen, Netherlands
Website: emmeri.com
Email: info@emmeri.com
Phone: +31 6 17 24 59 18

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CET/CEST)

We aim to respond to customer service inquiries within approximately 1–2 business days. Privacy rights requests are handled within the timeframes required by applicable privacy law.