Terms of Service

Last updated: May 16, 2026

This website is operated by Emmeri, an online fashion store registered and operated from the Netherlands. Throughout the site, the terms “we”, “us”, and “our” refer to Emmeri.

We offer this website, including all information, tools, products, and services available from this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including but not limited to browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use any services.

Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given us consent to allow any minor dependents to use this site.

You may not use our products, website, or Services for any unlawful or unauthorized purpose, and you may not violate any laws in your jurisdiction while using our Service, including copyright, trademark, or consumer protection laws.

You must not transmit any viruses, malware, worms, or destructive code.

Any breach or violation of these Terms may result in immediate termination of your access to our Services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, where permitted by applicable law.

You understand that your content, excluding payment information, may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements. Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, website content, product information, or access to the Service without express written permission from us.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 - ACCURACY OF INFORMATION

We make reasonable efforts to ensure that the information on our website is accurate, complete, and current. However, we cannot guarantee that all information made available on this site is accurate, complete, or up to date at all times.

The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more complete, accurate, or timely sources of information.

We reserve the right to modify website content at any time, but we have no obligation to update any information unless required by applicable law.


SECTION 4 - PRODUCTS, PRICING & AVAILABILITY

Emmeri is an online fashion store offering clothing, accessories, and related fashion products through our website.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify pricing, promotions, product descriptions, and website content at any time without notice.

We make every effort to display product colors, images, sizes, and descriptions as accurately as possible. However, we cannot guarantee that your device or screen display will accurately reflect the exact appearance of a product.

In the event of pricing errors, inaccuracies, or technical mistakes, we reserve the right to cancel or refuse any order placed at an incorrect price, even if an order confirmation has been sent or payment has already been processed.

Any offer for any product or service made on this website is void where prohibited.


SECTION 5 - BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order.

These restrictions may include orders placed by or under the same customer account, the same payment method, or orders that use the same billing and/or shipping address.

We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, distributors, or that appear fraudulent or unauthorized.

You agree to provide current, complete, and accurate purchase, billing, shipping, and account information for all transactions made through our store.

You agree to promptly update your information, including your email address, billing address, shipping address, phone number, and payment details, so that we can complete your transactions and contact you when necessary.


SECTION 6 - PAYMENT

All payments made through our website are processed securely by third-party payment providers. We do not store your full credit card details on our own systems.

You agree to provide accurate and authorized payment information when placing an order. By submitting payment information, you confirm that you are authorized to use the selected payment method.

If your payment is declined, cannot be verified, or is suspected of fraud, we reserve the right to cancel, delay, or review your order where permitted by applicable law.

For more information, please review our Billing Terms or Payment Policy where available on our website.


SECTION 7 - SHIPPING AND DELIVERY

Shipping and delivery times displayed on our website are estimates and may vary due to order processing, carrier delays, customs procedures, high order volumes, weather conditions, holidays, address issues, or other circumstances outside our control.

Customers are responsible for providing complete and accurate shipping information at checkout. Emmeri is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping details provided by the customer.

For more information about shipping locations, delivery times, shipping costs, and tracking, please review our Shipping Policy.


SECTION 8 - RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, and exchanges are handled according to our Return & Refund Policy.

Items must meet the return conditions described in our Return & Refund Policy to be eligible for return, refund, or exchange.

If you receive a defective, damaged, or incorrect item, please contact us as soon as possible at info@emmeri.com so we can review the issue and provide a suitable solution.


SECTION 9 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services that we neither monitor nor control.

These tools are provided “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement.

Your use of optional third-party tools is entirely at your own risk and discretion. You should ensure that you understand and agree to the terms provided by the relevant third-party provider.

Future features, services, or tools introduced on the website shall also be subject to these Terms.


SECTION 10 - THIRD-PARTY LINKS

Certain content, products, or services available through our website may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with or controlled by us.

We are not responsible for examining or evaluating the content, accuracy, policies, security, or practices of third-party websites and shall not be liable for any harm or damages related to your use of third-party services, websites, products, or content.

Please review third-party policies carefully before engaging in any transaction with a third party.


SECTION 11 - USER COMMENTS, FEEDBACK & SUBMISSIONS

If you submit comments, feedback, suggestions, ideas, reviews, proposals, or other materials to us, whether online, by email, by postal mail, or otherwise, you agree that we may use such submissions where permitted by applicable law.

You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You further agree that your submissions will not contain unlawful, abusive, obscene, misleading, defamatory, or malicious material, or contain any computer virus or malware that could affect the operation of the Service or any related website.

You are solely responsible for the accuracy and legality of any content you submit.


SECTION 12 - PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.


SECTION 13 - ERRORS, INACCURACIES & OMISSIONS

Occasionally, there may be typographical errors, inaccuracies, or omissions on our site or in the Service. These may relate to product descriptions, pricing, promotions, offers, shipping costs, transit times, product availability, or other website content.

We reserve the right to correct errors, update information, change or update details, or cancel orders if any information on the website is inaccurate at any time without prior notice, including after you have submitted your order.

Nothing in this section affects any mandatory consumer rights that may apply under applicable law.


SECTION 14 - PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the website or its content:

  • for any unlawful purpose;
  • to solicit others to perform or participate in unlawful acts;
  • to violate any international, federal, state, provincial, or local laws, rules, regulations, or ordinances;
  • to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  • to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
  • to submit false or misleading information;
  • to upload or transmit viruses, malware, or any other type of malicious code;
  • to collect or track the personal information of others;
  • to spam, phish, pharm, pretext, spider, crawl, scrape, or engage in fraudulent activity;
  • for any obscene or immoral purpose;
  • to interfere with or circumvent the security features of the Service, website, or internet.

We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.


SECTION 15 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, secure, timely, or error-free.

We do not warrant that the results obtained from the use of the Service will be accurate or reliable at all times.

To the fullest extent permitted by applicable law, Emmeri shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the website, products, or Services.

This includes, but is not limited to, loss of profits, revenue, savings, data, replacement costs, or damages resulting from technical interruptions, delays, inaccuracies, or other service issues.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is not permitted by applicable law.


SECTION 16 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Emmeri and its affiliates, employees, partners, contractors, service providers, suppliers, and representatives from any claim, demand, liability, or expense arising from your breach of these Terms, your violation of any law, or your violation of any third-party rights.


SECTION 17 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall still be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms, and the remaining provisions shall remain valid and enforceable.


SECTION 18 - TERMINATION

These Terms remain effective unless terminated by either you or us.

You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website.

We reserve the right to terminate or suspend access to our Services immediately and without notice if we believe you have violated these Terms.

Any obligations or liabilities incurred prior to termination shall survive termination.


SECTION 19 - ENTIRE AGREEMENT

These Terms of Service, together with any policies posted on this website, constitute the entire agreement between you and Emmeri regarding your use of the Service and supersede all prior agreements, communications, and proposals.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.


SECTION 20 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands, without prejudice to any mandatory consumer protection rights that may apply in your country, state, or province of residence.

Any disputes arising under or in connection with these Terms shall be subject to the competent courts in the Netherlands, unless mandatory consumer protection laws provide otherwise.


SECTION 21 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes to our website.

It is your responsibility to review this page periodically. Your continued use of the website following any changes constitutes acceptance of those changes.


SECTION 22 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at info@emmeri.com.

Store Name: Emmeri
Chamber of Commerce Number: 73910582
Address: Vogt 21, 6422 RK Heerlen, Netherlands

Email: info@emmeri.com
Phone: +31 6 17 24 59 18

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CET/CEST)

Saturday – Sunday: Closed

We do our best to reply to all inquiries within 1–2 business days.