Disclaimer

Last updated: June 15, 2026

Welcome to Emmeri. This Disclaimer provides general information about our website, products, and services. Please also review our Terms of Service, Shipping Policy, Return & Refund Policy, Billing Terms, Privacy Policy, and other applicable store policies for the terms that apply to your use of our website and any order you place.

While we make reasonable efforts to ensure that all product information, pricing, images, sizes, materials, availability, promotions, and other website content are accurate and up to date, occasional errors, omissions, or inaccuracies may occur.

If we identify an error, we will take reasonable steps to correct it as soon as practicable.

1. Product Information & Availability

Emmeri is an online fashion store operated from the Netherlands, offering clothing, accessories, and related fashion products to customers in the United States, United Kingdom, and France.

We make reasonable efforts to display product colors, sizes, materials, images, descriptions, measurements, and other product characteristics as accurately as possible.

However, the actual appearance of a product may differ slightly due to factors such as:

  • Screen or monitor settings
  • Lighting conditions
  • Photography conditions
  • Product batches
  • Supplier updates
  • Manufacturing variations
  • Minor differences in materials or finishing

These reasonable variations do not affect any applicable legal rights you may have if a product is defective, materially different from its description, or otherwise does not meet applicable consumer protection requirements.

All products are subject to availability. Emmeri may update, modify, discontinue, replace, or correct products, prices, promotions, descriptions, images, availability, and other website content from time to time.

Changes to a product, price, or promotion will not alter an already accepted order except where permitted or required by applicable law.

If a pricing, product, stock, or technical error affects an order, we may contact you to explain the issue and, where permitted by law, correct or cancel the affected order.

If we cancel an order after payment has already been collected, we will notify you and issue an applicable refund to the original payment method.

2. Orders & Website Use

By placing an order through our website, you confirm that the information you provide is accurate, complete, current, and not misleading.

Where permitted by applicable law, Emmeri may review, limit, refuse, hold, or cancel orders that appear:

  • Fraudulent or unauthorized
  • Incomplete or inaccurate
  • Associated with suspicious payment activity
  • Placed using incorrect billing or delivery information
  • In violation of our applicable store policies

For additional information regarding orders, payments, verification, and cancellations, please review our Terms of Service and Billing Terms.

Unauthorized use of this website, including misuse or unauthorized reproduction of website content, product images, trademarks, logos, branding, layouts, designs, text, or website functionality, may result in appropriate action where permitted by applicable law.

3. Shipping & Delivery

We currently ship eligible orders to addresses within the United States, United Kingdom, and France.

Emmeri currently offers free standard shipping with no minimum order requirement to eligible addresses within these three markets, subject to the terms of our Shipping Policy.

Any delivery times displayed on our website are estimates unless expressly stated otherwise.

Actual delivery times may be affected by circumstances including:

  • Carrier delays
  • Order volumes
  • Weather conditions
  • Public holidays
  • Customs or border processing where applicable
  • Incorrect delivery information
  • Operational disruptions outside our reasonable control

Nothing in this section limits any mandatory delivery rights you may have under applicable consumer protection law.

For full details regarding processing times, estimated delivery times, shipping options, tracking, and any optional paid delivery services, please review our Shipping Policy.

4. Returns & Refunds

Our return and refund procedures are described in our Return & Refund Policy.

Under Emmeri's voluntary return policy, eligible customers generally have 30 days from the date of delivery to request a return, subject to the conditions, exclusions, and procedures stated in that policy.

This voluntary return period does not limit or replace any mandatory cancellation, withdrawal, return, refund, conformity, or product guarantee rights that may apply under applicable law, including rights available to eligible customers in the United Kingdom and France.

5. Payments

Payments made through our website are processed securely through Shopify Payments and supported payment services.

Depending on availability at checkout, accepted payment methods may include:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Shop Pay

Prices are displayed and orders are generally charged in the currency assigned to the customer's delivery market:

  • United States: United States Dollars (USD / $)
  • United Kingdom: British Pounds Sterling (GBP / £)
  • France: Euros (EUR / €)

The final currency and total amount payable will be displayed at checkout before you submit your order.

If you change your delivery country or market during checkout, the applicable prices, currency, taxes, shipping options, and product availability may also change.

Any foreign transaction fee, card issuer fee, bank fee, or currency-conversion charge imposed independently by your bank, card issuer, or payment provider is outside Emmeri's control and remains your responsibility.

For complete information about payments, refunds, verification, currencies, and billing matters, please review our Billing Terms.

6. Website Availability & Limitation of Liability

We aim to keep the Emmeri website available and functioning properly. However, access to the Site may occasionally be affected by:

  • Maintenance
  • Technical issues
  • Server or hosting disruptions
  • Internet or network failures
  • Security incidents
  • Third-party service interruptions
  • Events outside our reasonable control

Any responsibility for loss or damage arising from such circumstances will be determined in accordance with applicable law.

Nothing in this Disclaimer excludes, restricts, or limits any liability that cannot legally be excluded or limited.

In particular, nothing in this Disclaimer removes or reduces any mandatory rights relating to goods that are:

  • Defective
  • Unsafe
  • Not as described
  • Not of satisfactory or legally required quality
  • Otherwise non-compliant with applicable consumer protection law

These protections may apply depending on your location, including in the United States, United Kingdom, or France.

7. External Links & Third-Party Services

Our website may contain links to or integrations with third-party websites, services, or platforms for purposes including:

  • Payment processing
  • Order tracking
  • Analytics
  • Advertising
  • Customer service
  • Social media
  • Other operational services

These third-party websites and services operate independently from Emmeri and may have their own privacy policies, terms of service, security practices, and business practices.

We encourage you to review the applicable policies of any third-party website or service you choose to use.

This section does not affect any legal responsibility Emmeri may have in relation to products or services provided directly by Emmeri.

8. Intellectual Property

Content available through the Emmeri website, including text, product descriptions, photographs, graphics, logos, branding, designs, layouts, icons, and other website content, may be owned by Emmeri, licensed to Emmeri, or provided by authorized content suppliers.

Such content may be protected under applicable copyright, trademark, design, database, and other intellectual property laws.

Unless permitted by applicable law or authorized in writing, you may not reproduce, copy, distribute, republish, modify, commercially exploit, or otherwise use protected content without the appropriate permission.

9. No Professional Advice

Information published on the Emmeri website is provided primarily for general shopping, product, and customer-service purposes.

Nothing on our website is intended to constitute legal, financial, medical, professional, or other specialist advice.

Where specific professional advice is required, you should consult an appropriately qualified professional.

10. Governing Law

This Disclaimer is generally governed by the laws of the Netherlands.

However, this does not exclude, restrict, or override any mandatory consumer protection rights that apply to you under the laws of your country, state, province, or other jurisdiction of residence.

This may include applicable rights available to customers located in the United States, United Kingdom, and France.

11. Changes to This Disclaimer

Emmeri may update this Disclaimer from time to time to reflect changes in our website, products, business operations, policies, services, or applicable legal requirements.

When changes are made, the “Last updated” date at the top of this page will be updated accordingly.

We encourage you to review this page periodically for the latest version.

12. Customer Support

Emmeri Customer Support is available during the following hours:

Monday – Friday: 9:00 AM – 5:00 PM (CET/CEST)
Saturday – Sunday: Closed

We aim to respond to customer inquiries within approximately 1–2 business days.

13. Contact Information

If you have any questions regarding this Disclaimer, our website, our products, or any of our store policies, please contact us using the details below:

Store Name: Emmeri
Chamber of Commerce Number: 73910582
Address: Vogt 21, 6422 RK Heerlen, Netherlands
Email: info@emmeri.com
Phone: +31 6 17 24 59 18

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CET/CEST)

We aim to respond to emails within approximately 1–2 business days.